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WHY 100%
GRASS FED?
Remember, cattle and sheep
that are "grass-fed" initially, but finished on grain lose these
benefits. Don't settle for less than 100%. |
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©2009-11 www.kolfoods.com
All Right Reserved
Frequently Asked Questions
- Why 100% grass-fed?
- How is your product different than other natural kosher meat producers?
- Why flash frozen instead of fresh?
- Does grass-fed meat cook differently from conventional meat?
- How can I "green" my wedding, bar/bat mitzvah or other event?
- I’m a restaurant/caterer/retailer – how can I get KOL Foods products?
- What about Local?
- Why not only use USDA Certified Organic farms?
- I just placed an order. How will I know the order was received?
- Do I have to be home when my order is delivered?
- How can I know when my meat is Kosher for Passover?
- My order was shipped in a Styrofoam container! How can I recycle it?
- How can I safely defrost meat quickly?
- What if I receive something I am not satisfied with?
- Will sales tax be added to my order?
- What can I do if the meat is salty?
How is your product different than other organic/grain-finished kosher meat producers?
KOL Foods produces glatt kosher, sustainable 100% grass-fed meat and pastured poultry. We know our product from farm to fork. We are a small producer working with small family farms. Our process is in harmony with nature. Here are just a few differences:
KOL Foods:
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Others:
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According to the OU, raw meat which is unprocessed is always kosher for Passover and doesn't need a added P. This is the same ruling as with raw vegetables or fruit. The only items that we sell that do not fit in this category are the (beef or lamb) breakfast strips, hot dogs, sausages, deli and salts. Click here for the OU website's information on raw meat.
I placed an order. How will I know the order was received?
We won’t leave you hanging. You will receive an email confirming your order. You will also receive an email (with package tracking information) when your order is shipped.
Do I have to be home when my order is delivered?
It depends and here’s the short answer: Yes, if you live in a multi-unit building, no if you live in a single-family home. See "Shipping Information" for more information on shipping and delivery.
How can I "green" my wedding, bar/bat mitzvah or other event?
Serve sustainable kosher meat! KOL Foods works with event planners, caterers and venues. Just tell your caterer or planner to give us a call and we will take it from there!
What about Local?
A large part of the interest in local is in knowing and trusting where your food comes from. KOL Foods is committed to being transparent and sharing our meat's stories. Second, unlike fresh produce, meat does not lose its flavor or nutritional value during transport. Third, KOL Foods is committed to minimizing our carbon footprint, and transport is actually a minimal percentage of the total carbon footprint that it takes to get a piece of meat to your plate. Finally, Due to the industrialization of the kosher meat processing business, there are less than seven kosher slaughterhouses left in the United States and most of them are in very rural locations near feedlots, not kosher consumers. We feel that it is vital for our health, our environment and our ethics for kosher consumers to have access to sustainable meat even if they don't live close to where the meat was processed.
I’m a restaurant/caterer/retailer – how can I get KOL Foods products?
Send an email, give a call. We’ll discuss the possibilities. Contact Us
My order was shipped in a Styrofoam container. What do I do with it?
Great question and we thought long and hard about the "food-print” of shipping our products. Styrofoam shipping containers are necessary to ensure product quality and safety. The polystyrene container that your order arrives in is a reusable insulated cooler that can be reused or recycled. To learn where you can recycle the container, visit www.earth911.org. We also accept coolers via mail or drop off if you are in the Washington, DC area. Contact us for details.
How can I safely defrost meat quickly? How long can the meat remain frozen? Can I refreeze meat that has been defrosted?
Our products are fresh frozen. We’ll yield to the USDA folks…check out these links:
http://www.fsis.usda.gov/Fact_Sheets/Big_Thaw/index.asp
http://www.fsis.usda.gov/FactSheets/Focus_On_Freezing/index.asp
What if I receive something I am not satisfied with?
We are in business to please our customers. If for any reason you are not completely satisfied please Contact Us. We are not able to accept any returns on products whose kosher seal has been broken. We always welcome comments and questions.
Does KOL Foods offer gift certificates?
Yes! Click here to purchase the gift of KOL Foods for friends and family.
Will sales tax be added to my order?
No, there is no sales tax on healthy food items.
Does grass-fed meat cook differently from conventional meat?
YES! Check out our Cooking Tips page.
What can I do if the meat is salty?
Kosher meat is salted during the kashering process. This process is done by hand and sometimes one piece of meat gets a little more salt than another. All of our products can be defrosted and soaked in cold water for 12-24 hours in the refrigerator to remove excess salt.
Why not only use USDA Certified Organic farms?
While we don’t require our farms to be officially USDA Certified Organic, we do require that they follow and go beyond those organic standards. They are hormone, antibiotic, arsenic and animal bi-product free. Their animals are raised on grass, free of fertilizers and petroleum, and renewable by the sun. Most importantly, they are never in confinement or feedlots. KOL Foods ranches are small and their customers know them personally and trust their practices so the added expense and headache of official government certification is less appealing. Plus for meat to be USDA certified organic the slaugherhouse and butcher also have to be organic certified. There are fewer than 7 kosher slaughterhouses in the US (most located far from kosher consumers) and practically none are also USDA organic.
